Shipping Rates and Policies

• All products are shipped from the NJ warehouse via UPS Ground unless otherwise specified.
• Freight charges are based on freight company's rate plus shipping and handling charge.
• If any item is billed to the state of Wisconsin the state sales tax of 5.50% will be applied to final sale.
• Orders placed by 3:00 pm EST are guaranteed to ship next business day; except out of stock items.
• UPS Ground 1-6 business days following shipment.

Returns

             Please understand that variations in color and grain are normal.
             Each item has its own individual characteristics making it one of a kind.

             We go to great  length  to ensure each item is carefully inspected prior to shipping.
             However, in the event you do need to exchange or return merchandise, contact our
             customer sevice department at 188-310-1482

• An RA# will be issued for exchanges and/or returns.
• Exchanges and/or returns will gladly be made up to (30) days
  after invoice date.
• Customer is responsible for all return shipping fees.
• All unauthorized exchange/returns will be refused.
• Shop worn mechandise will not be accepted for exchange or credit.

Damaged in Transit

• Merchandise damaged in transit is the resposibility of the freight carrier.
• It is important that merchandise is unpacked immediately upon receipt and
  carefully inspected.
• If merchandise is damaged due to freight company negligence, call our
  customer service department at 1-888-310-1482, so we can place a claim
  with the freight carrier.
• Save all packing materials and shipping carton for freight carrier inspection .